Warranty
Please click here to register your marker for warranty and support.
WARRANTY
Vanguard warrants for one year to the initial retail purchaser, from the initial date of purchase, that the paintball marker and regulator are free from defects in materials and workmanship, subject to the requirements, disclaimers and limitations of this warranty. Disposable parts, normal maintenance and standard wear and tear parts such as batteries, O-rings and seals are not warranted. The solenoid and electronic components on the marker are warranted for six months. This warranty does not cover scratches, nicks, improper disassembly, improper re-assembly, misuse, neglect or improper storage. Modification to the product will void the warranty. This warranty is limited to repair or replacement of defective parts with the customer to pay shipping costs. Proof of purchase must be submitted to Vanguard, for warranty to be in effect. This warranty is not transferable. Unless otherwise agreed with Vanguard, This warranty does not cover performance. Paintball markers are non-refundable.
TECHNICAL SUPPORT UK
Our Technical Support Department is open Monday through Friday, from 9am to 5pm, GMT, and can be reached at +44 (0)2476 353698. Or contact martin@vanguardpaintball.com Skype: - martin.carnall
USA Warranty and Service Centre
customerservice@vanguardpaintballusa.com
warranty@vanguardpaintballusa.com
Vanguard USA is our Technical Support, Sales and Warranty Department in the USA and is open Monday through Friday, From 9am to 5pm, PST contact frank@vanguardpaintballusa.com
DISCLAIMER
The specifications & photographs in this material are for information and general guidance purposes only. Our products are continually updated and changes may be made to specification, design or appearance from time to time. These are subject to change without notice. Contents of box may therefore vary from owner’s manual. For details of changes in design, specification or appearances consult your local dealer. Design rights, copyrights and all other rights reserved. All patterns, drawings, photographs, instructions or manuals remain the intellectual property of the manufacturer.
Vanguard products are covered under U.S. AND INT’L PATENTS PENDING And PUBLISHED by one or more of the following UK and U.S. Patents, 5,613,483; 5,881,707; 5,967,133; 6,035,843 and 6,474,326. All rights will be strictly enforced.
Vanguard Paintball Ltd
Tel: 02476 353698
sales@vanguardpaintball.com
www.demonmarker.com
www.creedmarker.com
Diagnostic Service, Repair & Tune: $25.00 (non Refundable)
(Diagnose, Repair, O ring, lube & replacement, testing functions, Complete Tuning and setting all pressures to manufactures specs.)
Parts upgrades/Replacement: Cost of parts (Installation included in cost of service & repair)
Warranty Repair: Will be filed under manufacturer’s warranty on any marker that is within the one Year from date of purchase. Warranty will cover all parts and labour excluding damages incurred from misuse, abuse, scratches, nicks, improper disassembly, improper re-assembly, neglect or improper storage. It also does not cover any damages due to modifications installed or used without Vanguard Paintball Limited’s written approval. Any product modifications without written approval from Vanguard Paintball Limited is strictly prohibited and will void your warranty immediately. Warranty does not include any wearable items such as O’rings, detents, stripped or broken screws or parts that are damaged by the customer. All warranty claims must be submitted to a Vanguard Service Centre prior to Shipment of the Marker.
Return Shipping: $10-$15 Flat rate depending on location.
Customers will be responsible for all costs of shipping to and from the service centre, unless otherwise noted, because of manufacturer warranty.